Studio Policies
1. General Studio Etiquette
• Please arrive 5–10 minutes before class to set up and get settled.
• No food allowed.
• Silence or put away cell phones during class.
• Wear comfortable clothing that allows movement. Socks with grips are recommended.
• Please clean and wipe down all equipment after each use.
2. Reservations & Cancellations
• All classes must be reserved in advance through pilateros.punchpass.com.
• A minimum of 12 hr notice is required to cancel a Group Class reservation.
• A minimum of 12 hr notice is required to cancel a Private or Semi-Private session.
• Late cancellations or no-shows will result in the class/session being charged.
3. Payments & Packages
• All purchases are non-refundable and non-transferable.
• Packages may have an expiration date (unless otherwise noted in promotions).
• Special sales or promotions cannot be combined with other discounts.
• Payments accepted: ATH Móvil Business, PayPal, Venmo, Cash, Check, or Credit Card.
4. Health & Safety
• Please notify your instructor of any injuries, medical conditions, or pregnancy before class.
• The studio reserves the right to refuse participation if a client’s health and safety may be at risk.
• Do not attend class if you are sick, contagious, or recovering from illness.
5. Studio Environment
• Respect instructors and fellow clients—this is a judgment-free zone.
• Keep conversations light and quiet in the studio space.
6. Liability Waiver
• All clients must sign a waiver before participating in any class or private session.
• Participation is at your own risk; the studio is not responsible for injuries sustained during classes.
You will be redirected to pay with Stripe Checkout
